What our clients say...


"Always professional, always reliable, always an eye on the big picture, they have become highly valued members of the Group Property team and Westpac Group."

Karen Stevens, National Operations Manager, Westpac

"FM Essentials were appointed based upon the excellent reputation of their consultants and did a fantastic job of mobilising the organisation's new Melbourne headquarters… Their team was highly experienced, professional, and a pleasure to work with."

Victoria Sutton, Corporate Services Manager, Westpac

"FM Essentials were tasked with getting a new complex FM and workplace operations model operational within extremely tight timeframes. Their consultants were able to apply strategic planning while at the same time rolling their sleeves up and getting things done in a timely manner to meet our requirements… I look forward to working with them again in the future."

Steve Mawad, Workplace Delivery Program Manager, Westpac

Victoria Police

"We engaged FM Essentials to provide us with a Facilities Management Plan and Environmental Management Plan for our facility. They were thorough and professional throughout, completing the work to a high standard. They not only provided us with a great understanding of our ageing facility but also how best to manage it going forward."

Chris Brack, Strategic Advisor, IT & Infrastructure Services, Victoria Police

Physical Stream Lead, Medibank

"They not only developed an integrated, fully shared services model for the new national headquarters, but identified opportunities for improvements, and potential cost savings to facilities management services across the national portfolio… Their solutions were practical and innovative."

Nicole Fitzgerald, Physical Stream Lead, Medibank

VincentCare Victoria

"Although their primary role is the management of the building systems and infrastructure, they have often gone above and beyond their contract scope… We’ve established an excellent partnership with FM Essentials over the past 18 months that will continue to provide the highest standard of support for the day-to-day needs of our clients."

Danny Tilkeridis, Inner Melbourne Community Hub Manager, VincentCare Victoria

Assisi Aged Care

"The Assisi Centre was able to provide all relevant compliance documentation to the Aged Care Accreditation Agency in 2016… Our maintenance and facility management services have improved exponentially with the engagement of FM Essentials."

Lou Tarquinio, Project Manager, Assisi Aged Care

Vasey RSL Care

"fmXpert is a great product, it gives our operation the ability to control our work orders and maintain our assets and equipment to the standards we want. It is user friendly and set out in a logical way and I recommend it as a Computerised Maintenance Management System."

Steve Best, Property, Vasey RSL Care

Henkell Brothers

"Our association with fmXpert dates back to 1998. We have a heavy reliance on fmXpert for all our estate, financial and facilities management functions. The utilisation of fmXpert across all of our asset management disciplines is a decision that to this day continues to pay huge dividends."

Conrad Green, Henkell Brothers (Asset Investment Managers)

Carey Grammar

"fmXpert has become an invaluable tool which has streamlined our facility management processes enabling greater efficiencies and better reporting. We are constantly working with the helpful staff to progressively increase our use of the product functionality."

Andrew Pettenden, Facilities Manager, Carey Grammar School

Property, Melbourne Grammar School

"They have been excellent, they knew what our business needed and have delivered fmXpert in stages to ensure we got up and running with the minimum of disruption. Their training program was easy to understand and enjoyable. The FM Essentials team is willing to spend time with us to ensure we fully understand how to use the system and provide regular updates and training."

John Phillips, Property, Melbourne Grammar

Project Manager, Montlaur

"FM Essentials has been integral to the project… Their expertise and enthusiasm has been invaluable in up-skilling the client's FM team and will go long way up to ensuring the site is operated more effectively and efficiently for the life of the development."

Alex Paterson, Senior Project Manager, Montlaur (now CBRE)

"With the application of innovative approaches… They were able to generate cost benefits and significantly improve service levels across all areas of Group Property"

Jacqui Bercov, Senior Project Manager, Montlaur (now CBRE)

Project Director, APP

"FM Essentials’ assistance will help to improve the quality of the base building services offering… I would have no hesitation in utilising their skill sets as a technical advisor in the field of facilities management and building operations for future client opportunities."

Chris Freeman, Project Director, APP (Project Managers)

CEO, First Contact

"FM Essentials has a thorough understanding of the many facets of the FM industry and how they interconnect… Their team is enthusiastic, highly professional, and well respected in the industry, and can be relied upon to bring top quality project outcomes which enhance user experience."

Paul Schmeja, CEO, First Contact